Task:Improving maemo.org/Support - Revision history

dneary at 09:51, 1 February 2010

2010-02-01T09:51:51Z

← Older revision		Revision as of 09:51, 1 February 2010
Line 1:		Line 1:
	{{100Days agenda}}		{{100Days agenda}}
-	{{task\|~~ongoing~~}}	+	{{task\|completed}}

	== Getting help at maemo.org ==		== Getting help at maemo.org ==

dneary: /* Main Content "boxes" */

2009-10-20T09:37:44Z

Main Content "boxes"

← Older revision		Revision as of 09:37, 20 October 2009
Line 17:		Line 17:
	* Links to documentation sources which might be useful, including		* Links to documentation sources which might be useful, including
	** HOWTOs		** HOWTOs
-	** Relevant pages in the wiki such as ~~<nowiki>~~[[Category:Users]]~~</nowiki>~~ or ~~<nowiki>~~[[Category:HowTo]]~~</nowiki>~~	+	** Relevant pages in the wiki such as [[:Category:Users]] or [[:Category:HowTo]]
	** Troubleshooting section of the guide		** Troubleshooting section of the guide
	** Official user documentation		** Official user documentation

twaelti at 21:06, 19 October 2009

2009-10-19T21:06:54Z

← Older revision		Revision as of 21:06, 19 October 2009
Line 17:		Line 17:
	* Links to documentation sources which might be useful, including		* Links to documentation sources which might be useful, including
	** HOWTOs		** HOWTOs
-	** Relevant pages in the wiki such as [[Category:Users]] or [[Category:~~HowTos~~]]	+	** Relevant pages in the wiki such as <nowiki>[[Category:Users]]</nowiki> or <nowiki>[[Category:HowTo]]</nowiki>
	** Troubleshooting section of the guide		** Troubleshooting section of the guide
	** Official user documentation		** Official user documentation

dneary: /* Main Content "other" */

2009-02-04T22:07:57Z

Main Content "other"

← Older revision		Revision as of 22:07, 4 February 2009
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	* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.		* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.
	** This could be the initial "result" that appears on the page before a search is performed.		** This could be the initial "result" that appears on the page before a search is performed.
		+	* Dynamic content related to support forums:
		+	** Recent posts feed from maemo-users
		+	** Latest threads feed from itT
		+	** Recently opened bugs list from Bugzilla
		+	** Recently closed bugs from Bugzilla?
		+	** Latest changes feed from the wiki

	== Page Layout Wireframe ==		== Page Layout Wireframe ==

dneary: /* Page Layout Wireframe */

2009-02-04T21:49:08Z

Page Layout Wireframe

← Older revision		Revision as of 21:49, 4 February 2009
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	[[Image:Maemo.org-support_wireframe.png\|center\|thumb\|256px\|Support page layout wireframe]]		[[Image:Maemo.org-support_wireframe.png\|center\|thumb\|256px\|Support page layout wireframe]]
		+
		+	[[Image:Support.png\|center\|thumb\|256px\|Support page design]]

dneary: /* Main Content "boxes" */

2009-01-23T13:31:56Z

Main Content "boxes"

← Older revision		Revision as of 13:31, 23 January 2009
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	** Mailing lists		** Mailing lists
	** IRC		** IRC
		+	** Bugzilla as a bug forum? "Browse bug reports"?
	* Links to documentation sources which might be useful, including		* Links to documentation sources which might be useful, including
	** HOWTOs		** HOWTOs

timsamoff: Added wireframe #1

2009-01-21T02:06:57Z

Added wireframe #1

← Older revision		Revision as of 02:06, 21 January 2009
Line 27:		Line 27:
	* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.		* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.
	** This could be the initial "result" that appears on the page before a search is performed.		** This could be the initial "result" that appears on the page before a search is performed.
		+
		+	== Page Layout Wireframe ==
		+
		+	'''Note:''' This still needs some work.
		+
		+	[[Image:Maemo.org-support_wireframe.png\|center\|thumb\|256px\|Support page layout wireframe]]

timsamoff: /* Main Content "other" */ example added

2009-01-21T01:42:20Z

Main Content "other": example added

← Older revision		Revision as of 01:42, 21 January 2009
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	== Main Content "other" ==		== Main Content "other" ==
-	* Ultimately, this page should contain a large (prominent) search box that can search wiki/Bugzilla/forums/mailing lists and display most applicable results below.	+	* Ultimately, this page should contain a large (prominent) search box that can search wiki/Bugzilla/forums/mailing lists and display most applicable results below. (See the [http://support.mozilla.com/en-US/kb/Firefox+Support+Home+Page Firefox Support page].)
	** In lieu of this type of functionality, a search box that searches Bugzilla would be preferable.		** In lieu of this type of functionality, a search box that searches Bugzilla would be preferable.
	* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.		* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.
	** This could be the initial "result" that appears on the page before a search is performed.		** This could be the initial "result" that appears on the page before a search is performed.

timsamoff: editing structure

2009-01-21T01:40:42Z

editing structure

← Older revision		Revision as of 01:40, 21 January 2009
Line 9:		Line 9:
	To address this usecase, I have proposed a link to a "Get help" page on the front page. The page linked to should include the following:		To address this usecase, I have proposed a link to a "Get help" page on the front page. The page linked to should include the following:

-	== ~~Sidebar~~ ==	+	== Main Content "boxes" ==
	* Links to forums where the user can ask for help, including:		* Links to forums where the user can ask for help, including:
	** Internet Tablet Talk		** Internet Tablet Talk
Line 22:		Line 22:
	* A link to Bugzilla - "Report a bug"		* A link to Bugzilla - "Report a bug"

-	== Main Content ==	+	== Main Content "other" ==
	* Ultimately, this page should contain a large (prominent) search box that can search wiki/Bugzilla/forums/mailing lists and display most applicable results below.		* Ultimately, this page should contain a large (prominent) search box that can search wiki/Bugzilla/forums/mailing lists and display most applicable results below.
	** In lieu of this type of functionality, a search box that searches Bugzilla would be preferable.		** In lieu of this type of functionality, a search box that searches Bugzilla would be preferable.
	* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.		* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.
	** This could be the initial "result" that appears on the page before a search is performed.		** This could be the initial "result" that appears on the page before a search is performed.

timsamoff: Adding a few ideas (wireframe to come)

2009-01-21T01:38:10Z

Adding a few ideas (wireframe to come)

← Older revision		Revision as of 01:38, 21 January 2009
Line 9:		Line 9:
	To address this usecase, I have proposed a link to a "Get help" page on the front page. The page linked to should include the following:		To address this usecase, I have proposed a link to a "Get help" page on the front page. The page linked to should include the following:

		+	== Sidebar ==
	* Links to forums where the user can ask for help, including:		* Links to forums where the user can ask for help, including:
	** Internet Tablet Talk		** Internet Tablet Talk
Line 21:		Line 22:
	* A link to Bugzilla - "Report a bug"		* A link to Bugzilla - "Report a bug"

-	~~This~~ page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.	+	== Main Content ==
		+	* Ultimately, this page should contain a large (prominent) search box that can search wiki/Bugzilla/forums/mailing lists and display most applicable results below.
		+	** In lieu of this type of functionality, a search box that searches Bugzilla would be preferable.
		+	* Likewise, this page should have a dynamic element too - say the recent additions to the wiki, most recently created and resolved bugs (or the most popular bugs) or the most recent mails from the Maemo Users mailing list.
		+	** This could be the initial "result" that appears on the page before a search is performed.