Bugs:Stock answers - Revision history

chemist: /* Mail for Exchange */

2011-05-24T14:20:49Z

Mail for Exchange

← Older revision		Revision as of 14:20, 24 May 2011
Line 407:		Line 407:
	====Mail for Exchange====		====Mail for Exchange====

-	Can you please:	+	Can you please:
-	1) Check the "Known issues" section in http://wiki.maemo.org/Mail_for_Exchange	+	1) Check the "Known issues" section in http://wiki.maemo.org/Mail_for_Exchange
-	If this does not help:	+	If this does not help:
-	2) Install syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ) and reboot	+	2) Install syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ) and reboot
-	3) Open X Terminal	+	3) Open X Terminal
-	[optional steps begin]	+	'''[optional steps begin]'''
-	3A. Enter "sudo gainroot" (to do that make sure that you have installed "rootfs" from the Application Manager)	+	3A. Enter "sudo gainroot" (to do that make sure that you have installed "rootfs" from the Application Manager)
-	3B. cat /dev/null > /var/log/syslog	+	3B. cat /dev/null > /var/log/syslog
-	[optional steps end]	+	'''[optional steps end]'''
-	4) Provide the output the following commands:	+	4) Provide the output the following commands:
-	gconftool-2 -s --type=int /apps/activesync/AsDaemon/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/AsDaemon/Syslog/MinLogLevel 0
-	gconftool-2 -s --type=int /apps/activesync/modest/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/modest/Syslog/MinLogLevel 0
-	gconftool-2 -s --type=int /apps/activesync/AsProvider/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/AsProvider/Syslog/MinLogLevel 0
-	gconftool-2 -s --type=int /apps/activesync/AsBackup/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/AsBackup/Syslog/MinLogLevel 0
-	gconftool-2 -s --type=int /apps/activesync/asapplet/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/asapplet/Syslog/MinLogLevel 0
-	gconftool-2 -s --type=int /apps/activesync/AsStatusApplet/Syslog/MinLogLevel 0	+	gconftool-2 -s --type=int /apps/activesync/AsStatusApplet/Syslog/MinLogLevel 0
-	5) Attach the file /var/log/syslog from the device to this bug (if needed, copy it first to the section that is visible in the File Manager: cp /var/log/syslog /home/user/MyDocs/.documents/ )	+	5) Attach the file /var/log/syslog from the device to this bug (if needed, copy it first to the section that is visible in the File Manager: cp /var/log/syslog /home/user/MyDocs/.documents/ )

	===System Analysis===		===System Analysis===

chemist: /* Charger issues */

2011-05-24T14:19:18Z

Charger issues

← Older revision		Revision as of 14:19, 24 May 2011
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	====Charger issues====		====Charger issues====

-	Are you using the original Nokia charger or something else?	+	Are you using the original Nokia charger or something else?
-	If you have another compatible charger, does the problem occur also with that?	+	If you have another compatible charger, does the problem occur also with that?
-	Can you please start X Terminal and provide the output of the commands:	+	Can you please start X Terminal and provide the output of the commands:
-	* cat /sys/devices/platform/musb_hdrc/mode	+	cat /sys/devices/platform/musb_hdrc/mode
-	* cat /sys/devices/platform/musb_hdrc/charger	+	cat /sys/devices/platform/musb_hdrc/charger
-	Can you please provide a syslog as described on	+	Can you please provide a syslog as described on http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ?
-	http://wiki.maemo.org/Documentation/devtools/maemo5/syslog ?	+

	====Power management====		====Power management====

chemist: /* Google Talk / XMPP */

2011-05-24T14:18:27Z

Google Talk / XMPP

← Older revision		Revision as of 14:18, 24 May 2011
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	====Google Talk / XMPP====		====Google Talk / XMPP====

-	To get logs from telepathy-gabble (the XMPP connection manager) you need to open X-Terminal and then run the following commands (one per line):	+	To get logs from telepathy-gabble (the XMPP connection manager) you need to open X-Terminal and then run the following commands (one per line):
	export GABBLE_PERSIST=1		export GABBLE_PERSIST=1
	export GABBLE_DEBUG=all		export GABBLE_DEBUG=all

chemist: /* Need a crash coredump */

2011-05-24T14:17:57Z

Need a crash coredump

← Older revision		Revision as of 14:17, 24 May 2011
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	===Need a crash coredump===		===Need a crash coredump===

-	Can you please install Crash Reporter from the SDK Tools repository in order to send coredumps directly to Nokia?	+	Can you please install Crash Reporter from the SDK Tools repository in order to send coredumps directly to Nokia?
-	See http://wiki.maemo.org/Extras-testing#Tools_for_testers for a how-to.	+	See http://wiki.maemo.org/Extras-testing#Tools_for_testers for a how-to.
-	If you are offered to add a comment for sending the coredump file, please mention this bug number (like "see bugs.maemo.org bug number xxxx").	+	If you are offered to add a comment for sending the coredump file, please mention this bug number (like "see bugs.maemo.org bug number xxxx").
-	Also, a filename will be displayed after uploading the coredump. Please add the name of that file here in the bug report.	+	Also, a filename will be displayed after uploading the coredump. Please add the name of that file here in the bug report.

	===Need a crash stacktrace (for Notes)===		===Need a crash stacktrace (for Notes)===

chemist: /* Need a syslog */

2011-05-24T14:17:40Z

Need a syslog

← Older revision		Revision as of 14:17, 24 May 2011
Line 29:		Line 29:
	===Need a syslog===		===Need a syslog===

-	Can you please provide a syslog? See http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information.	+	Can you please provide a syslog? See http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information.
-	If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:	+	If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:
-	* Starting X Terminal	+	* Starting X Terminal
-	* cp /var/log/syslog /home/user/MyDocs/.documents/	+	* cp /var/log/syslog /home/user/MyDocs/.documents/
-	After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.	+	After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.

	===Need a crash coredump===		===Need a crash coredump===

amigadave: wikify section headings

2010-12-20T14:06:52Z

wikify section headings

Show changes

82.208.42.129: Add Third Party apps command

2010-12-15T16:29:47Z

Add Third Party apps command

← Older revision		Revision as of 16:29, 15 December 2010
Line 93:		Line 93:
	==Untidy patch provided==		==Untidy patch provided==
	Thanks for the patch. Can you please clean it up and reattach it? See http://wiki.maemo.org/The_Good_Patch for more information.		Thanks for the patch. Can you please clean it up and reattach it? See http://wiki.maemo.org/The_Good_Patch for more information.
		+
		+	==Third party applications==
		+	Please list your third party applications installed. You can get a list of them by running "maemo-list-user-packages" in the terminal.

	=Potential Product specific answers=		=Potential Product specific answers=

andre: /* Connection problems */

2010-07-09T11:28:03Z

Connection problems

← Older revision		Revision as of 11:28, 9 July 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
-	If you are able to reproduce this, can you ~~enable syslogd~~ (http://maemo.org/~~development~~/~~tools~~/~~doc/diablo~~/syslog/) and then the wlancond debugging with the two commands	+	If you are able to reproduce this, can you please provide a syslog (see http://wiki.maemo.org/Documentation/devtools/maemo5/syslog and http://wiki.maemo.org/Documentation/devtools/maemo5#Installation for more information) and then enable the wlancond debugging with the two commands
	gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'		gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'
	killall wlancond		killall wlancond
-	~~And~~ after this if you are able to reproduce this attach the /var/log/syslog file	+	and after this if you are able to reproduce this attach the /var/log/syslog file
	from the device here.		from the device here.
		+	If you are not used to Linux, after creating the syslog file you can copy the syslog file to those folders that are visible in the Maemo File Manager by:
		+	* Starting X Terminal
		+	* cp /var/log/syslog /home/user/MyDocs/.documents/
		+	After that you can find the file in the Maemo File Manager by going to Nokia N900 > Documents.

	====Misc====		====Misc====

andre: /* Connection problems */

2010-06-02T11:10:26Z

Connection problems

← Older revision		Revision as of 11:10, 2 June 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
-	If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with	+	If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with the two commands
-		+	gconftool-2 --set --type int '/system/osso/connectivity/IAP/wlancond_debug_level' '2'
-	gconftool-2 --set --type int	+	killall wlancond
-	'/system/osso/connectivity/IAP/wlancond_debug_level' '2'	+
-	killall wlancond	+
-		+
	And after this if you are able to reproduce this attach the /var/log/syslog file		And after this if you are able to reproduce this attach the /var/log/syslog file
	from the device here.		from the device here.

andre: /* Connection problems */

2010-06-02T11:09:07Z

Connection problems

← Older revision		Revision as of 11:09, 2 June 2010
Line 191:		Line 191:

	====Connection problems====		====Connection problems====
-	~~Could~~ you ~~please post the output of the command "dmesg"~~ (~~in X Terminal~~) ~~immediately~~ after ~~a connection failure?~~	+	If you are able to reproduce this, can you enable syslogd (http://maemo.org/development/tools/doc/diablo/syslog/) and then the wlancond debugging with
		+
		+	gconftool-2 --set --type int
		+	'/system/osso/connectivity/IAP/wlancond_debug_level' '2'
		+	killall wlancond
		+
		+	And after this if you are able to reproduce this attach the /var/log/syslog file
		+	from the device here.

	====Misc====		====Misc====